ligaubo Privacy Policy
This page describes what we collect when you use ligaubo and how we keep that data protected. We at ligaubo take your privacy seriously—whether you're accessing our live-dealer tables, placing a wager on Liga 1 football, or spinning slot games from your phone, your personal and financial information is encrypted and stored securely.
Our data handling reflects both our operational needs and your legal rights. We collect your identity details, payment information, and activity logs to verify your account, settle payouts, and comply with local regulations. In some cases, our servers may sit outside your jurisdiction, but we maintain equivalent protection standards across all data centres. You have rights to request your data, correct inaccuracies, or ask for deletion under applicable frameworks.
The following sections explain our collection practices, third-party processors, your control options, and how to contact us if you have privacy concerns.
What Data We Collect on ligaubo
When you register for a ligaubo account, we collect your email address, full name, date of birth, and identity document number. During account verification, we request a copy of your ID card or passport and a proof-of-address document (recent utility bill or bank statement). We store these securely for KYC (Know Your Customer) compliance.
For payment processing, we collect details linked to your chosen method—DANA account ID, e-wallet phone number, mobile banking credentials, or bank account information for local payment, online payment, e-wallet, or mobile banking transfers. We do not store full payment credentials ourselves; instead, our payment processor handles this data according to industry-standard encryption (PCI DSS compliance for card-like data).
We also collect activity logs: your login timestamps, wagers placed, payouts settled, deposit and withdrawal history, and device information (operating system, browser type, IP address). This helps us detect fraudulent activity, optimise performance, and respond to account issues. If you contact our support team, we log those conversations for service-quality and dispute-resolution purposes.
How We Use Your Data
We use your data for several purposes. First, we verify your identity and confirm account eligibility—ensuring you meet age and jurisdiction requirements before allowing deposits. Second, we process deposits, settle payouts, and maintain your balance across live-dealer tables, sportsbook markets, and slot games. Third, we comply with regulatory obligations, including anti-money-laundering (AML) and counter-terrorist-financing (CTF) checks, particularly around large transactions.
Fourth, we use your activity logs to detect fraud and protect account security. If we notice unusual login locations, rapid withdrawals, or patterns that suggest compromise, we may temporarily lock your account and contact you for verification. Fifth, we communicate service updates, payment confirmations, and support responses via email or SMS to your registered contact details. Sixth, we analyse aggregated usage data (not tied to individuals) to improve our platform—understanding how many players access live roulette during peak Liga 1 match windows, for example, helps us allocate server resources.
We do not sell your personal data to third parties. We do not use your data for marketing without your explicit consent. If we send promotional emails about new game releases or seasonal offers (e.g. around Idul Fitri or Imlek tournaments), you can unsubscribe at any time via a link in those emails.
Third-Party Processors and Data Sharing
We rely on external service providers to operate ligaubo securely. Our payment processor handles deposits via local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers. Our hosting provider stores our servers and databases. Our email service sends account confirmations and support responses. These processors are contractually bound to maintain confidentiality and comply with data-protection standards equivalent to our own.
In rare cases, we may share data with legal authorities if required by law—for instance, if a court order demands account records or if we detect suspected money laundering. We disclose this only when legally compelled and communicate with you when possible. We do not share data with marketing firms, data brokers, or other commercial entities outside our service delivery.
International Data Transfer
Our servers may sit in data centres outside Indonesia—sometimes in Singapore, Australia, or elsewhere in the Asia-Pacific region. Your data is encrypted in transit and at rest; we apply the same security standards regardless of server location. If you have concerns about international transfer, contact us before registering on ligaubo.
Your Rights and Data Control
Under data-protection frameworks applicable in your jurisdiction (such as Indonesia's Law 27/2022 on personal data protection), you have several rights. You can request a copy of all data we hold about you—we will provide this in a machine-readable format within a reasonable timeframe. You can ask us to correct inaccurate information, such as outdated contact details. You can request deletion of your data, subject to our legal obligations to retain transaction records for regulatory compliance.
You can withdraw consent for marketing communications at any time via the unsubscribe link in emails or by contacting our support team. You can request restriction of certain processing—for example, asking us to hold your data without active use while a dispute is resolved. If you believe we've mishandled your data, you can lodge a complaint with your local data-protection authority.
To exercise any of these rights, contact our support team via email or the contact form on ligaubo. We will verify your identity before responding to protect account security. Response times vary; most requests are resolved within 30 days, though complex requests may require longer.
How Long We Keep Your Data
We retain your identity documents and KYC records for at least 5 years after account closure, as required by AML/CTF regulations. Transaction records (deposits, withdrawals, wagers) are kept for 7 years for regulatory and dispute-resolution purposes. If your account is active, we maintain current contact details, payment method information, and session logs for operational purposes.
If you request account deletion and have no outstanding disputes, we delete personal data (emails, names, addresses) but retain anonymised transaction records for compliance. This means you cannot be re-identified from remaining records.
Contact Us About Privacy
If you have questions about our privacy practices, data handling, or want to exercise your rights, contact our team via the support form on ligaubo, email, or in-app chat. Our English-language support team responds during business hours. We also maintain a Data Protection Officer contact for formal privacy inquiries—this is available via our main support channels or by requesting it directly.
This privacy policy applies to all ligaubo services—live-dealer tables, sportsbook markets, slot games, and esports coverage. We update this policy periodically; significant changes are communicated via email to registered users. Your continued use of ligaubo after policy updates constitutes acceptance of the revised terms.
Whether you're accessing ligaubo from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data privacy is protected by the same standards and contractual obligations. We take security seriously and invest in encryption, regular audits, and staff training to keep your information safe.